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1/04/2012

The conflict between humans


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Conflict between people is inevitable


This conflict can be constructive or destructive according to their proficiency in dealing with him.


Can not resolve some disputes because of differences severe or constant difference of opinion.


And you have to choose one of two things: either to cut off the relationship and learn to live with this dispute


One of the methods in that:




1 - Choose the time and place to meet someone to avoid discussing the conflict in the position of a year or in the presence of people not interested in the matter.
2 - plans for your discussion carefully think about what you want to say and how you say it.
3 - trained to listen effectively and snorkel your mind behind the words you hear focused and try to understand what the other party to watch the physical language of the messages.
4 - urges calm for the problem without blaming or insulting the other party to avoid ridicule, threats or insults Ath of the other party the possibility to save its face.
5 - Generate alternatives to resolve the conflict Be flexible and open mind.
6 - Use phrases and sentences include on the conscience of the speaker, "I," which means to clarify your position based on your personal feelings
 Predispose the last phrase because the other party on the defensive.
7 - hopes honestly what was wrong and admitted it.
8 - explained carefully to each other how much you feel the frustration and disappointment avoid phrases vague such as "You are the person who does not support it" and "You are a person who lacks professionalism" is better to say "I have failed to meet the deadlines for completion of work tasks required of you twice this month, "or" I have delayed the dates of important clients with key three times last month "
9 - Look for an important goal and attractive for both parties to the conflict.,
10 - Separate the facts from the points of view row event born of the conflict objectively.


Allaah says: {The believers are brothers make reconciliation between your brothers and fear Allah, that ye may obtain mercy!


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