Continue uninterrupted services BlackBerry smartphones Wednesday and the third consecutive day with the expansion of areas disturbed by the service center's efforts Inc. (Research In Motion) to repair the malfunction and described that he had failed to convert on its own network.
And suffered users in Europe and the Middle East, Africa and India cut off e-mail service, and were unable to send messages, browse, giving rise to negative feelings towards the company that is losing market share in the face of Apple and Samsung.
The company announced Tuesday that the services returned to normal, then said later that the problems have already spread beyond the region of Europe and the Middle East, Africa and went to India, Argentina, Brazil and Chile.
She said that the delay in services, send messages, browse, was caused by a fault in a fundamental transformation of the infrastructure of Research In Motion, which led to the generation of a large accumulation of data. She added "We are working now to get rid of this accumulation and restore service to normal."
And interruption of service is the worst since the interruption in North America two years ago, and comes as Apple prepares to launch the iPhone soon feed on Friday.
A specialist global technology company Nomura, Richard Windsor that this imbalance, "a blow on the wound and comes at a bad time, and one of the possibilities that might encourage companies to consider other options such as allowing users to connect their devices to your company's server and provide the cost of buying the BlackBerry every individual."
Many companies no longer see the need to pay money in order to remain hostage to secure e-mail service offered by Research In Motion, and has already begun to allow employees to use alternative smart phones especially the iPhone produced by Apple for e-mail companies.
Targeted market, Research In Motion, young men who were attracted to the BlackBerry Messenger service free for reasons including the compensation of losses in the corporate market, but new products, including computer Blibok tablet which is produced by the company had not been a great success.
After a series of poor quarterly results for the company and its share price drop prompted some investors to sell or change the company's management or resolution.
BlackBerry users broadcast Wednesday angry messages via Twitter to identify the mini expressing their frustration while page is updated Research In Motion on Twitter since Tuesday evening. Page said that the problems are being solved and expressed regret for what happened.
Source: Agencies