Announced that Research In Motion (R. Any. Or) for the smart phone industry "BlackBerry" and based in Canada on Monday, a package of services and applications free to users as a form of apology for the troubles faced by the users of the phone last week, and included the United States and South America as well as Europe, Africa and the Middle East and India.
The disorder services "BlackBerry" has hit its users around the world, very disappointed, particularly as many of them rely on this phone in the quick access to their e-mail and other services and functions of the Internet.
Comes to this disorder increases the problems faced by the Canadian company in a steady decline in the smart phone market share due to competition with other devices such as the "iPhone" and "Galaxy."
For his part, said the company's founder Mike Azaredes "We are grateful for all clients BlackBerry who are loyal to their patience, we have apologized to our customers and we will work with all codes to restore their confidence, and we have taken immediate steps and strong to contribute to not repeat this again."
The package of free benefits offered by the company to its customers the possibility to play games like Sims 3 and Bajulid, or programs that allow the device to convert text to readable writing.
The company had announced last Thursday that he was dealing with the problems faced by the users of BlackBerry in Europe, Africa and the Middle East and the Americas.
The problem emerged in the access to the Internet and e-mail service, instant messaging and roaming.
The company attributed the disorder to a defect in a main transformer, along with the poor performance of the converter reserve, which led to the stoppage of the flow of data.
Source: DBA